+34 670 313 155 info@illatransfers.com

Privacy Policy

Under the regulations in force at the European and Spanish level in the processing of personal data, the General Data Protection Regulation 2016/679 on the Protection of Personal Data, hereinafter, the Regulation or GDPR, and internally,  the Organic Law 3/2018, on Protection of Personal Data and Guarantees of Digital Rights, hereinafter, LOPD-GDD. Therefore, complying with the content and requirements established in these rules, we inform you that your data are treated in a lawful, fair, and transparent manner.  For more details, please continue reading.

  1. Who is the Data Controller?

Illatransferes, S.L., hereinafter Illatransfers

CIF: B16628455

Address: Carrer Dragona 8ª 2ª, 07400, Alcùdia, Illes Balears.

Phone: +34 670 313 155

Email: illatransfers@gmail.com

  1. How do we process your personal data?

We know that you would like to have more information about how we collect and process your personal data.

Here you have what you need to know as a data subject:

2.1. The data we request through this website respond to the purpose and activity we develop, and in no case, will be transferred or used for any purpose other than to promote and correctly execute our activity related to the land transport of passengers, as well as to transmit the necessary and requested information about our services.

We collect your information when you complete our online forms, purchase our services over the phone or by email. We collect data that we obtain using cookies on our website. The information we collect includes your name, address, email address, credit card details.

If the data subject follows us in our RRSS or communicates with us by telephone, an email, will be subject to these conditions and the rules, and in the case that you communicate through WhatsApp, you are informed and are aware that said platform has its policy and conditions of use to which you adhere to.

It is important to remind you that the payment platform also complies with the technical security measures under the regulations, and it is also necessary to review its internal policies.  

2.2. If you need more information about how we process your personal data, you can contact us through the following email address illatransfers@gmail.com and we will respond to your questions or comments related to the processing of your personal data as soon as possible.

2.3. The data subject expressly gives her/his free consent to the processing of their personal data that voluntarily provide through our forms, reservations area, email, WhatsApp and by phone and when is the case, so that we can develop our professional activity efficiently.

2.4. All data are treated with absolute confidentiality and the duty of secrecy of all entities involved in the treatment of such data. Not being accessible to third parties for purposes other than those for which they have been authorized.

2.5. The data will be stored under the provisions of the law. Nevermore than strictly necessary for the development of our activity and compliance with our legal obligations.

  1. Lawful grounds for processing data. The basis of legitimation in the processing of my data is

When you transmit your data or when a third party does on your behalf to us by phone or through our website by any of the available means you agree to:

  • Free consent. Which has been provided freely given, informed, specific, and unambiguous.
  • For the development of our activity. To be able to fulfill the request for our services by our customers.
  • For a pre-contractual and/or contractual relationship.
  • When is necessary for compliance with a legal obligation to which as controller we could be subject.
  • For the legitimate interest of Illatransfers as a company. In any case considering yours rights and freedoms, as a data subject.
  1. As a data subject, which are my legal duties and responsibilities?

When you transmit your data or when a third party does on your behalf to us by phone or through our website by any of the available means you agree to:

  • Comply with and respect, the uses, and good customs, and the current legal regulations on Protection of Personal Data, Service of the Information Society and Electronic Commerce, to the General for the Defense of Consumers and Users, Intellectual and Industrial Property and other complementary laws.
  • Keep updated on any information you have provided to us through the web or other media.
  • Recognize that the data provided is correct, accurate and that you have the legal capacity to access this website and authorization to provide us with data from third parties.

The user@ will respond, in any case, of:

  • Veracity of the data provided.
  • Legal capacity.
  • Legal age.
  • Accuracy and relevance of the information provided. 
  • Authorization to process and transmit personal data of third parties.

Being solely responsible in case you fail to comply with any of the points set out above, or any other that the legal regulations expose, before any claim, incident, or damage, both directly to you, as well as to Illatransfers or third parties.

  1. What are my rights as data subject?

As the owner of your personal data, you have: the right to access, rectification, deletion, opposition (ARSO) portability, limitation in the processing of personal data, and any other right given by the GPDR and by the LOPD-GDD. To request the exercise of your rights, please inform Illatransfers by email,  illatransfers@gmail.com, or by postcard to the address mentioned in point 1, informing which right or rights you want to request.

  1. What security measures do you take?

We have adopted security measures of a technical and organizational nature to protect the confidentiality and integrity of the information according to the category of data we process, such as antivirus, firewall, HTTPS security certificate. And at the management level, we have adapted all our forms, legal texts, and processes to current regulations.

  1. In case of non-compliance or mismanagement in terms of the processing of my personal data where can I request protection of my rights? 

First, you should contact us directly to clarify any doubts or rectify any errors or confusions that may arise. Likewise, you can contact by administrative means, before the Spanish Agency for Data Protection(Control Authority) or by judicial means, before the Courts.